The Delmanor Experience, a Residents Perspective

No one can truly express what the “Delmanor Experience” is better than one of our residents. Kay celebrated a special birthday at Delmanor Elgin Mills and was so pleased with the meal and service that she took the time to share her experience with us. Here is just a few exerts from Kay’s letter to Delmanor Elgin Mills General Manager.

 “I am writing to tell you what a wonderful staff you have here at Delmanor…..From the first arrangements with Barbara (Concierge), with input from Divakar, Ashley (Chefs), Massou (Dining Room Manager) and finally Dominic (Dining Room Server), everyone was so very helpful. Nothing was too much trouble. Dominic was a gem, efficient with such great personality. All involved were professional and made the day a very happy celebration for me.

 

Elgin Mills Resident, Kay Hodgins

 

 I was absolutely delighted with the whole lunch and want to express my appreciation to everyone involved. My family and friends know that the main reason I moved to Delmanor was the food, and now they understand. Everyone was so complimentary about the food, service and overall cheerfulness and warmth they experienced. Please convey my sincere thanks to all involved.”

These are the standards to which Delmanor strives for day in and day out in every facet of the residence. The team effort put forward is truly what sets us apart in the retirement industry. Thank you Kay for sharing your birthday with us and taking the time to let us know how you enjoyed yourself!

 

If you would like to obtain more information about the exceptional services available at Delmanor Elgin Mills or to arrange a tour of the residence, please contact Susan Applebaum, or Jaimie Gatsos, Marketing & Community Relations Managers at (905) 770-7963 or online at delmanor.com